Privacy Policy

1. Data controller

The contracting operator for your country version acts as controller. Contact: support-se@jallacasino.se.

2. Data we collect

• Identification: name, date of birth, address, ID details.
• Contacts: email, phone.
• Account and compliance: KYC/AML files, proof of funds.
• Technical: device, browser, IP, cookies, session logs.
• Transactions: deposits, withdrawals, wagers, balances, bonuses.
• Support: chat and email transcripts, recordings where lawful.

3. Purposes and bases

• Account creation and service delivery — contract.
• Payments and withdrawals — contract and legal obligation.
• KYC/AML screening and fraud prevention — legal obligation and legitimate interests.
• Responsible gaming tools — legal obligation and public interest where applicable.
• Personalization and service analytics — legitimate interests; consent where required.
• Marketing (where permitted) — consent, with opt-out at any time.

4. Sharing

We share data with payment providers, KYC/AML vendors, game providers, hosting and security partners, and regulators or law enforcement when required.

5. Transfers

Cross-border transfers may occur. Safeguards include standard contractual clauses or equivalent measures where required by law.

6. Retention

Retention is tied to legal, tax, and AML requirements and may extend for several years after account closure. KYC copies are held for statutory periods.

7. Security

We apply technical and organizational controls, access management, encryption in transit, and regular monitoring. No system is fully immune to risk.

8. Cookies and tracking

See the Cookies Policy for details on types, purposes, and controls. You can manage preferences via browser settings and on-site tools where offered.

9. Your rights

Subject to local law: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent without affecting prior processing. To exercise rights, contact support-se@jallacasino.se. We may ask for additional verification.

10. Updates

We may update this policy. Material changes are communicated via the site or email.